Last Updated: October 2025

Introduction

Welcome to Prodactivity (“we”, “our”, or “us”). We’re committed to protecting your privacy and ensuring that your data is handled safely, transparently, and responsibly. This Privacy Policy explains how we collect, use, and protect information when you use our service (“Service”) — a non-intrusive workforce analytics platform that integrates with Microsoft Teams. By using Prodactivity, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Service.

Information We Collect

1. Generalised Data

Prodactivity focuses on non-invasive analytics. We collect generalised activity data from Microsoft Teams to provide insights into team productivity. This may include:

• Microsoft Teams presence data (e.g., Available, Busy, Away)
• Timestamped status changes
• Basic organizational metadata (e.g., department, role)
• Aggregated usage trends

We do not collect or store message content, screenshots, keystrokes, or personal communications of any kind.

Technical Data

We may also collect limited technical data such as:

• Browser type and version
• Device information
• Time and date of access
• General location (region/country)

This information helps us ensure platform functionality and improve user experience.

2. Personal Information

You may voluntarily provide personal information such as:

• Name and business email address
• Contact details
• Account credentials
• Billing or subscription information

We use this data solely to operate your account and deliver services.

How We Use the Information

Generalised Data

We use aggregated, anonymized data to:

• Deliver time-tracking dashboards and reports
• Improve system performance and usability
• Analyze usage trends for service optimization
• Enhance security and detect misuse

Personal Information

We use personal information to:

• Communicate updates, billing, and support messages
• Provide customer service and technical assistance
• Customize and improve your experience
• Comply with legal and contractual obligations

We do not sell or rent your personal information to any third parties.

Integration with Microsoft Teams

Prodactivity integrates with Microsoft Teams and Microsoft 365 via secure, read-only access to limited data through the Microsoft Graph API. This includes presence and basic user profile data required for analytics. We never modify, delete, or share Microsoft data externally. Your Microsoft account credentials are not stored or visible to us. All access is subject to Microsoft’s API security and consent model.

Data Sharing and Disclosure

We may share data only in the following cases:

1. Service Providers

We use trusted third-party vendors to host, analyze, and support our Service (e.g., Microsoft Azure, analytics tools, or payment processors). These providers act strictly on our behalf and are contractually bound to protect your data.

2. Legal Compliance

We may disclose personal information if required by law, regulation, or valid legal request from a public authority. We never sell, lease, or exchange your data for marketing purposes.

Data Transfers

If you access our Service from outside Australia, please note that your data may be processed and stored on servers located in Australia or other jurisdictions where our vendors operate. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and data processing agreements, to ensure your data remains protected under applicable privacy laws (including the GDPR).

Data Security

We take data security seriously. Our measures include:

• Encryption in transit and at rest
• Strict access controls and audit logging
• Regular security testing and vulnerability assessments
• Compliance with Microsoft’s cloud security standards

Despite these safeguards, no system is 100% secure. We encourage users to maintain strong credentials and report any suspected breaches immediately.

Data Retention

Generalised data is retained for as long as needed to provide services and generate analytics.

Personal information is retained while your account is active or as required by law.

Upon account closure or request, all data is securely deleted or anonymized.

Cookies and Tracking

Our website uses cookies to enhance performance and user experience. Cookies help us understand usage patterns and optimize site functionality. You can disable cookies in your browser settings; however, some features may not function properly without them.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at privacy@prodactivity.io. We will respond to all legitimate requests within applicable legal timeframes.

Age Restrictions

Our Service is intended for professional and organizational use. Prodactivity does not knowingly collect data from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our data practices. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact our Privacy Officer:

Email: privacy@prodactivity.io

Website: www.prodactivity.com.au